Darkroom Software LLC acquires Darkroom product lines from ExpressDigital Graphics

Letter from Jim Albrecht, CEO, ExpressDigital Graphics, Inc.

Darkroom Photographers
I am excited to announce that Darkroom Software LLC, a new imaging company backed by photography industry veterans, has purchased the Express Digital Darkroom Pro, Core and Assembly software product lines from Express Digital Graphics, Inc. All future distribution, sales, support, training and upgrades of this product line will be handled by Darkroom Software LLC. Through an enhanced product development program, Darkroom Software LLC will ensure that Express Digital Darkroom products continue to provide best-in-class features and functions compatible with the latest cameras and printers to meet the demanding needs of professional photographers. To that end, expect to see a release of the next version of this industry-leading product in the near future.

Express Digital Graphics, Inc. will continue its service and commitment to the professional photographer through its PhotoReflect and Labtricity product lines. We are dedicated to continuing these products’ leadership in the industry and growing their presence in the marketplace to drive photographer profitability. You will see ongoing enhancements and upgrades to these products during the remainder of 2010 and throughout 2011. All Express Digital Darkroom products currently in use as well as those sold and supported by Darkroom Software LLC in the future will remain fully compatible with PhotoReflect and Labtricity.
Darkroom Software LLC will moderate this forum going forward. They will be sharing news with you soon about upcoming Darkroom releases that will include integration with the latest printers and cameras.
FAQ’s:
Q: Who do I call if I am on a current support contract for Express Digital Darkroom and need help?
A: Contact Express Digital Darkroom customer support provided by Darkroom Software LLC using the same number you have used in the past, which is 888-508-3443.

Q: Where do I purchase an upgrade when the new version of Darkroom is released?
A: You may purchase upgrades from Darkroom Software LLC by calling 888-508-3443.

Q: What happens to Express Digital Graphics, Inc., PhotoReflect and Labtricity?
A: Express Digital Graphics, Inc. remains the same corporate enterprise that is has been in the past and will continue enhancing the features and function of and its service and commitment to its PhotoReflect and Labtricity product lines. Express Digital Darkroom is the brand name of the product line purchased by Darkroom Software LLC from Express Digital Graphics, Inc.

Q: If I use Photoreflect and/or Labtricity with Darkroom, will this affect me?
A: You will be able to keep using both PhotoReflect and Labtricity without interruption. All Express Digital Darkroom products currently in use as well as those sold and supported by Darkroom Software LLC in the future will remain fully compatible with PhotoReflect and Labtricity.

Q: If I am using Darkroom and have issues with Photoreflect or Labtricity, who do I contact?
A: Express Digital Graphics, Inc. will continue to own, sell and support its PhotoReflect and Labtricity products and services. For PhotoReflect assistance, contact your account representative, of if you do not know who that is, email us at accounthelp@photoreflect.com, and we will get back to you promptly. For Labtricity assistance, call 866-681-5906 or email us at support@expressdigital.com.

Q: Is the Darkroom Software LLC corporate website live?
A: It is not live at this time but will be shortly. Darkroom Software LLC will announce on this forum when the site is live. In the meantime, information about the Express Digital Darkroom product line now sold and supported by Desktop Software LLC remains available at www.darkroomsoftware.com.

Q: Where do I buy additional licenses of Darkroom?
A: You may purchase licenses from any of the Darkroom dealers listed at www.darkroomsoftware.com . You may also contact the Darkroom Software LLC sales department at 888-271-3445.

On behalf of all of us at Express Digital Graphics, Inc., I want to thank each and every photographer for their support of Express Digital Graphics, Inc. and the Express Digital Darkroom product line over the years. We look forward to continuing our relationship with you in the future through Photoreflect and Labtricity and the many other new services we will offer in the future to help grow your business.

Best Regards,
Jim Albrecht
Chief Executive Officer
Express Digital Graphics, Inc.